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Privacy Policy & Messaging Terms

Last Updated: 1/15/2026
Business Name: I Deskly

1. Introduction

I Deskly provides virtual administrative and communication services, including call answering, chat support, appointment scheduling, and related business support.


This Privacy Policy explains:

By using our website, contacting us, or submitting your information, you agree to this Privacy Policy and our Terms & Conditions.

2. Information We Collect

We collect information in three ways:

A. Information You Provide Directly

B. Automatically Collected Information

C. Communication Data

If you interact with us through messaging platforms (SMS, WhatsApp, email, chat, website forms, or phone call), we collect:

3. How We Use Your Information

We use your information to:

We never sell or rent your information.

4. Messaging & Communication Consent (Opt-In Language)

By submitting your phone number, email, or messaging us through our website, you provide express opt-in consent to receive:

When you JOIN or SUBSCRIBE to our messaging service, we collect your mobile phone number and any information you provide during the opt-in process. We do not share, sell, or disclose your mobile opt-in or personally identifiable information (PII) to third parties for marketing purposes. Your information is used solely to deliver the requested messaging services and important updates. You may opt out at any time by replying STOP to any message. Message and data rates may apply. You may opt out at any time.

5. How to Opt Out

SMS / WhatsApp Reply:

Email

Click “Unsubscribe” at the bottom of any email.

Messenger / Chat

Reply “STOP” or adjust settings in the messaging platform.

Website

Email us at: info@ideskly.com
Or call: 703 972 5898

Your opt-out request is processed immediately but may take up to 24 hours to take full effect.

If you opt in to receive SMS, WhatsApp, or email communications from us:

6. Message Frequency

Message frequency varies, but typically includes:

We do not send high-volume or spam-style messaging.

7. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data against:

Your information is stored securely and only accessed by authorized personnel.

8. Sharing of Information

We do not share, sell, or trade your personal information.

We only share information with third-party service providers who help us operate our business (such as email systems, scheduling tools, CRM platforms).
These providers are required to keep your information confidential.

We never share or sell opt-in messaging data.

9. Children’s Privacy

Our services are not intended for children under 18.

10. Your Rights

Depending on your state’s privacy laws, you may have the right to:

Contact us at info@ideskly.com to submit a request.

11. Terms & Conditions for Messaging

By providing your contact information, you agree:

12. Customer Care SMS Consent (Service Notifications Only)

By submitting your mobile number, you authorize I Deskly to send non-marketing text messages related to customer service, appointment updates, support requests, or account notifications. These messages are sent only to help provide the services you request.
Message frequency varies based on your interactions.
Reply STOP to opt out.

13. Contact Us

For questions, opt-out issues, data requests, or support, contact us:

📩 Email: info@ideskly.com
📞 Phone: 703 972 5898
🏢 Location: Washington, D.C.

We are committed to protecting your privacy. Your personal and mobile information will never be shared with third parties for marketing purposes under any circumstances. We do not share consumer data with third parties.

If you have any questions or wish to contact the message sender using any of the methods below:

📩 Email: info@ideskly.com
📞 Phone: 703 972 5898

We implement technical and organizational measures designed to safeguard your data and prevent unauthorized access, disclosure, alteration, or destruction.

TERMS & CONDITIONS

Last Updated: 12/22/2025
Business Name: I Deskly

1. Acceptance of Terms

By accessing or using our website, submitting your information, or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree, please discontinue use of the website.

2. Services Provided

I Deskly provides virtual administrative support services including, but not limited to:

We reserve the right to modify, expand, or discontinue services at any time.

3. Eligibility

By using our website or services, you confirm that you are:

4. User Responsibilities

When using our website or requesting services, you agree to:

We reserve the right to refuse service to anyone violating these terms.

5. Communication Consent

By contacting us or submitting your information, you provide express consent to receive:

Message & data rates may apply.
You can opt out anytime (see Opt-Out section).

6. Message Frequency

Message frequency varies based on your interactions and service usage. Common messages include:

7. Opt-Out Instructions

You may opt out anytime:

SMS/WhatsApp: Reply STOP
Email: Click Unsubscribe
Messenger/Chat: Reply “STOP” or adjust settings
Direct: Email us at info@ideskly.com

Opt-out requests are processed promptly, usually within 24 hours.

8. Intellectual Property

All content on this website—including text, graphics, branding, logos, and design—is the property of I Deskly and protected by copyright and trademark laws.

You may not:

9. Payments & Billing

If you sign up for paid services:

10. Third-Party Tools & Links

Our website may contain links to third-party resources, platforms, or software we use to deliver services.

We are not responsible for:

11. Data & Privacy

Your use of our website is also governed by our Privacy Policy, which explains:

By using our site, you agree to the Privacy Policy.

12. Disclaimer of Warranties

Our website and services are provided “as is” and “as available” without warranties of any kind, including:

We make no guarantees regarding:

13. Limitation of Liability

To the maximum extent allowed by law, I Deskly is not liable for:

Your sole remedy for dissatisfaction with the website is to stop using it.

14. Indemnification

You agree to indemnify and hold harmless I Deskly against any claims, damages, losses, or liabilities arising from:

15. Modifications to Terms

We may update or modify these Terms at any time.
Revised terms will be posted on this page with an updated “Last Updated” date.
Continued use after changes means you accept the revised terms.

16. Governing Law

These Terms are governed by the laws of the District of Columbia, without regard to conflict-of-law principles.

17. Customer Care

By providing your phone number, you consent to receive customer care messages from I Deskly. These messages will be sent only in response to your customer care inquiries and only as needed. Message frequency may vary. On average, you may receive 1-4 messages per month.

For more information on how your data is handled, please review our privacy policy at https://ideskly.com/privacy-policy/#privacy-policy.

18. Contact Information

For questions about these Terms, support requests, opt-out help, or legal concerns, contact us:

📩 Email: info@ideskly.com
📞 Phone: 703 972 5898
🌐 Website: www.ideskly.com
📍 Washington, D.C.

By providing your phone number, you consent to receive SMS messages from I Deskly. The types of messages you may receive include:

Message frequency may vary. For more information on how your data is handled, please review our privacy policy at https://ideskly.com/privacy-policy/#privacy-policy.